
Coursework
This page outlines how my leadership journey was influenced and impacted by the MA Organizational Leadership Studies program at Gonzaga University.
Foundations of Leadership
I am appreciative of the introduction to the study of leadership through time, Jesuit education principles, and especially to the teachings of Paulo Freire. From this course, I determined that leadership is not simple, and even though it has been continuously defined, the science behind leadership is still relatively new. The contents of the course that resonated with me the most, came from Freire and the two distinct types of learning that he presents: “banking” concept and libertarian education. While there is much learning focused on the depositing of information from one group or another (banking concept), learning should be focused through the dialogical method resulting in acts of cognition. Through these dialogues, people become aware of more and begin to redefine the world, thus becoming leaders themselves. This course also began the foundation of my leadership style, which is strongly footed in transformational leadership practices.
Leadership & Human Potential
Dialogic Organization Development (OD) and its influence on leadership became paramount to my personal leadership theory. While components of Dialogic OD had been innately instilled in me, it was inspiring to see how Dialogic OD can be used during change initiatives, especially when used with Action Research (AR), Appreciative Inquiry (AI), and Design Thinking (DT). Appreciative Inquiry has been one of the largest takeaways for me from the entire program. Especially the concept of positive framing and flipping to focus on the desired outcome. The notion of both qualitative and quantitative research provided a large transcendence for me when it came to the difference between data and discussions. While all AR, AI and DT have different approaches they focus on the premise of generation of knowledge and transcendence, for both the leader, the organization, and the individual. While I was drawn most to AI, I saw how all approaches can be used together to ensure change initiatives are successful.
Organizational Theory & Behavior
This course introduced me to systems thinking, shared visions and mental models. Understanding our preconceived notions that influence our decisions and actions is key to being a successful leader. Mental models can influence both directly and indirectly, but being aware of them can help to ensure that their influence can be mitigated when needed and appropriate. Creating a shared vision is key for leaders, especially through the dialogic method. This can ensure there is a mutual understanding of the desired outcomes. Finally, systems thinking was introduced. I found this to be incredibly powerful, to be able to look at things through a different interconnected lens. Often in my world of HR, programs are created and do not address root issues or address how they might influence other aspects of the organization. Systems thinking brought a unique perspective to how interconnected all aspects of an organization can be.
Imagine, Create, Lead
Imagine, Create, Lead provided me with a foundation to discover, innovate, and redefine myself to become the most effective leader that I can be. Leadership is much more complex than just guiding people, supervising them, or even getting them to complete tasks, it is ever changing and is responsive to situations. Throughout the course, and immersion we examined how aspects of community and space (where we are), metanoia (learning, self-reflecting, and transcending), transcendentalism (intuition and fluidness), and renaissance (see and see again) all can influence leadership. For me one of the largest takeaways for the class was the importance to pause. The power of the pause, what I personally branded it, can be incredibly beneficial, giving time to think, to contemplate, to reflect and to respond. Taking time to self-reflect is an incredible tool, that is so often missed. Leadership is much more of an art than a science, and we are leaders and need the time to fine tune our skills, but that cannot happen without time and space.
Relational Dynamics & Organizational Development
Navigating through change can be a daunting task, especially when there are gaps between our ideal self and our real/actual self. Being an effective change agent requires us to understand the desired outcome of the change, especially when it comes to strategic vs incremental change and vision vs analytical. Four different change agents’ profiles were presented: Emotional Champion, Developmental Strategist, Intuitive Adapter, and Continuous Improver. While none of these change agent roles are right are wrong, it is important to determine what is the desired outcome before assuming the appropriate change agent role. I found myself connecting with both the Emotional Champion and Developmental Strategist profiles. Lastly the notion of resonating relationships solidified my perspective of the importance of dialogue, not only for being a leader but also for navigating through change. For me, resonate relationship goes beyond an accountability partner, but a person where you can communicate openly with an honest exchange of thoughts, in a safe space.
Organizational Change - Transformation
This course introduced me to different change models, designed to help people and organizations identify and navigate through change, focusing on how to change rather than what to change. The Change Path Model provided a foundation for change that can be used with other diagnostic and change models. The Change Path Model framework is awakening (diagnostic), mobilization (alignment and motivation), acceleration (the change), and institutionalization (incorporating change). The Four Disciplines Model, ADKAR, and the Kotter 9 Box were some of the diagnostics and change models that I resonated with most, which can be used within the Change Path Model framework. Finally, within the framework of Awakening a SATA (Sponsor, Agent, Target, Advocate) Analysis was introduced, outlining the importance of identifying the players in a change initiative. This simple analysis is something that I do on a regular basis now, identifying the roles that are paramount to the success of any change initiative, especially the advocates and sponsors who can help ensure that the change goes across the finish line.
Communication and Leadership Ethics
Ethics and Values are personalized, they come from our experiences, culture, education and are ever changing. Ethical pluralism was a new concept to me, but I find it to be relevant in today's divided world. This notion that ethics are not singular or unitary was foreign to me. Dialogue is the largest tool to the understanding of pluralistic perspectives and ethics. The Potter Box, an application for navigating through ethical dilemmas, allows us to define, determine value, outline principles, and determine loyalties. Communication Ethics provides a foundation to navigate through situations where there are contrasting views or competing perspectives. Communication Ethics allows for dialogue around components of an organization that define its behaviors and actions to determine outcomes.
Introduction to Global Systems
Introduction to Global Systems was a great introduction to the importance of understanding how societal practices and values and leadership dimensions can vary based on the culture or country of an organization. Having high cultural intelligence when leading global teams is even more important than when leading domestic teams. Key components of cultural intelligence include metacognition (cultural awareness), cognitive (knowledge of norms, practices, and conventions), motivational (attention to learning cultural differences), and behavioral (exhibiting appropriate cultural norms). When leading a global team, it is important that cultural intelligence is actively addressed, to ensure that actions of leaders and organization are culturally appropriate for both the organization and its employees.
Transforming Leadership
This course was a great accumulation of my personal leadership philosophy. It brought components of the other classes and brought them to fruition for me. The concepts of transformational and servant leadership were constant throughout the entire program, but this class resonated the most with me. The transforming process is broken down into three basic concepts. First, and paramount to the transforming process, is the leader’s own comprehension of their own motivations, needs, and wants in their construction of their self-view. It is followed by a leader understanding the motivations, wants and needs of their followers. This is key to understanding how to incite self-awareness and growth in their follower, creating self-transcendence of the follower and leader. Self-transcendence is more than just teaching new skills or thoughts but allowing the follower and leader to grow their own thought process and achieve a new level of self-awareness to transcend their previous thoughts and mental models. For me, this transcendence is about living a divided life no more.